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About
Internal Medicine
Appointments and Office Hours
Patient Web Portal
Hospital Admissions
Telephone Calls
Prescription Refills
Insurance Plans List
About
Internal Medicine
Internal Medicine is a discipline of medicine devoted to the prevention, diagnosis
and treatment of diseases affecting adults. Internists spend 3 or more years
of residency training after medical school involved in intensive study learning
how to prevent, diagnosis, and treat diseases that affect adults. An internist
can treat you for something as routine as the flu or fatigue, or provide in-depth
care for diseases such as diabetes, cancer, or heart disease. Internists often
coordinate care with the many subspecialists a patient might see in the process
of treating an illness. Top
Appointments
Office visits are by appointment only. To schedule an appointment, call us
at (512) 477-1405, option 0.
You may also request an appointment by logging on to the Patient Web Portal.
(See below.)
Office Hours:
8:00 a.m. to 12:00 p.m. and 1:30 p.m. to 5:00 p.m., Monday through Friday.
Dr. Booton is out of the office on Friday afternoons and
Dr. Vandel is out on Wednesday afternoons.
Norma Cowart, PA-C is our physician assistant, and sees patients Monday through
Wednesday and a half-day on Friday. She
does not see patients on Thursdays. You can generally see her on same day appointments.
If you are unable to keep your appointment, please
notify our office 24 hours in advance so we may offer the time slot
to another patient.
For urgent care, we are usually able to accommodate you the same
day if needed. However, we ask you to contact our office two weeks
or more in advance to schedule a routine annual exam.
If you have an emergency after 5:00 p.m. or during the weekend,
please call the medical exchange at (512) 458-1121. The physician on-call will
be contacted. Top
PatientWebPortal: (Do
not use if emergency.)
Click on Patient
Web Portal to enter.
Benefits...
•View, print or save copies of lab results
•Send
a message to your doctor or any AMA staff member
•Request
an appointment, prescription or referral.
•Update
demographics
•And
more....
How to Use...
•Give AMA office your email address
•AMA
issues you a username and password (Password can be changed at first
log in.)
•Click
on About AMA in navigation bar, then "Patient
Web Portal" link, log in to begin.
Top
Hospital Admissions
St. David's Medical Center is the preferred hospital and admissions
are done by hospital based physicians who will notify our office
when an admission is made.Top
Telephone Calls
We have an advanced telephone system with an auto attendant and voice mail.
This system helps us care for our patients in a more efficient manner. There
are several options for you to choose from in order for your call to be directed
to the appropriate staff member. Please listen for the prompt that applies
to the nature of your call. There is an emergency option that can be chosen
in the event of a true emergency, and this will go to our receptionist. We
ask that this only be used for a true emergency. Every call is important to
us, but we must prioritize calls according to the level of medical urgency.
Please feel confident that our staff will return your call in a timely manner
and process your requests as soon as possible.
You may also send a message
to AMA via the Patient Web Portal. (See Above). Top
Prescription Refills
Please ask your pharmacy to call us directly to get approval for prescription
refills. This is more efficient than calling us directly.
You may also request a prescription
by using the Patient Web Portal. (See above
Top
Insurance
Companies ACCEPTED by Austin Medical Associates Physicians:
Accountable Health PPO
Aetna (HMO, MC,PPO)
Admar
Aetna TRS
Affiliated Healthcare PPO
Americare
Amil (HMO, PPO)
BC/BS PPO
BC/BS Federal
BC/BS Health Select
BC/BS Health Select Plus
Beech Street
Benefit Planners
Blue Bell
Catholic Diocese of Austin PPO
CCN PPO
Cigna EPO, HMO, PPO
Cigna PPA
City of Round Rock Direct
CTPN PPO
ERISA
Ethix
First Health effective 4-1-04
Foundation / Champus
Galaxy
Health Payers PPO
HealthSmart EPO, PPO
Hmo Blue Central Texas
Humana ASO,HMO, PPO
Humana Choice Care
Mail Handlers
Med Network
Medical Control/Netone PPO
Mega Life PPO
National Healthcare Alliance PPO
One Health/ Great West HMO
One Health/ Great West PPO
Pacifcare PPO
Pacific Life
PHCS
Pro-Net EPO, POS, PPO
Seton Health Plan HMO, PPO, EPN
Texas Municipal League PPO
Texas True Choice PPO
Unicare
United Healthcare
USA Managed Care PPO
USC Health Services PPO
Insurance Companies
NOT Accepted by AMA Physicians:
First Health
(Dr. Vandel accepts for current patients only, not new patients.)
Medicare for current patients only, not new patients.
Medicaid for current patients only, not new patients.
Workman's Compensation Claims
If you do not see the name of your insurance company on this list, please contact the company and ask if we are a participating provider. There are numerous networks and insurance companies merging and changing frequently, and it is virtually impossible for us to keep our list completely accurate. Top